Terms of service

Last updated: 07/02/25

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use this site.

2. Intellectual Property

All content on this website, including but not limited to text, images, and design, is the property of Leaping Fox and is protected by copyright laws. Unauthorized use or reproduction of any material is prohibited.

3. Use of Services

3.1 User Responsibilities:
Users agree to use this site lawfully and ethically. Any misuse, unauthorized access, or fraudulent activity is strictly prohibited. Leaping Fox reserves the right to suspend or terminate access for any violations of these terms.

3.2 Termination of Accounts & Services:
We reserve the right to terminate or suspend access to our services at our discretion, without notice, if we believe a user has violated these Terms of Service, engaged in fraudulent activity, or compromised the security of our platform.

4. Customer Support, Reviews, and Dispute Resolution

4.1 Customer Support:
For any issues with your order or service, contact us via our Contact Page. We aim to resolve issues promptly and fairly.

4.2 Review Policy:
We value customer feedback. If you have concerns or issues, please contact us to resolve them before leaving a review. Reviews may be updated or removed if they pertain to issues outside of our control or if a resolution process has not been engaged.

4.3 Dispute Resolution:
Disputes should be addressed directly with us first. We may use mediation or arbitration before any legal action.

5. Force Majeure

Leaping Fox is not liable for delays or failures to perform due to events beyond our control, including natural disasters, pandemics, or other unforeseen circumstances.

6. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we handle your personal information.

7. Payment and Refunds

7.1 Payment Terms:
Payments are due as agreed at checkout. Special fees, including shipping, handling, or customization, will be clearly stated. Failure to pay may result in order cancellation or additional charges.

7.2 Refund Policy:
Digital products, such as Lightroom presets, are non-refundable once downloaded or accessed. For physical products, refer to our Return Policy. Returns are only accepted for defective products. Contact us within 14 days of receipt for any issues.

7.3 Return Shipping and Taxes:
Customers are responsible for the cost of return shipping. Any taxes, customs duties, or additional charges incurred for returning items are also the customer’s responsibility.

8. Warranties and Disclaimers

All products and services are provided “as is.” For services like travel planning, Leaping Fox is not responsible for changes, cancellations, or other factors affecting your travel plans. Customers should purchase appropriate travel insurance.

9. Shipping Terms

9.1 Third-Party Services Disclaimer:
Leaping Fox partners with third-party services for payment processing, order fulfillment, and shipping. We are not responsible for service disruptions, delays, or errors caused by these providers.

9.2 Responsibility:
Customers are responsible for shipping costs unless stated otherwise. Shipping costs may be refunded based on the outcome of any issue, though this is not guaranteed.

9.3 Liability:
Leaping Fox is not responsible for lost or delayed shipments once dispatched. Responsibility for delivery lies with the shipping carrier.

10. Promotional Offers

10.1 Terms:
Promotions, discounts, or special offers are limited to one per person and cannot be combined with other offers. Promotions are subject to change.

10.2 Abuse of Offers:
Leaping Fox may refuse or cancel promotions if misuse or exploitation is detected. Decisions regarding misuse are at our sole discretion and are final.

11. Digital Content Terms

Digital products, such as Lightroom presets, are sold “as is” with a non-exclusive, non-transferable license. Redistribution or resale is prohibited. Updates or upgrades are not included unless specified.

12. Cancellation Policies (for Services)

Cancellation terms for services like marketing, photography, or travel planning will be outlined in individual service contracts. Early termination may involve a fee or forfeiture of deposits.

13. Limitation of Liability

Leaping Fox is not liable for indirect, incidental, or consequential damages arising from the use of this website, our products, or services. Our liability is limited to the amount paid for the services or products in question.

14. Indemnification

You agree to indemnify and hold Leaping Fox, its affiliates, employees, and partners harmless from any claims, damages, losses, liabilities, or expenses arising from your use of our services or violation of these terms.

15. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in the UK.

16. Severability Clause

If any provision of these Terms of Service is found to be unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

17. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

18. Contact Information

For questions or concerns regarding these Terms of Service, contact us via our Contact Page. We aim to respond within three business days. Please note that response times may be delayed if we are in the field with limited access to the internet or phone.

19. Consumer Rights

Nothing in these Terms of Service affects your statutory consumer rights. Your legal rights as a consumer remain unaffected and apply in addition to these terms.